Unless stated otherwise, our products and services are eligible for return or warranty within the guidelines described below.
- Warranty
- If it’s not right, we’ll fix it, replace it, or give your money back.
- Products that fail to perform as intended under normal conditions are eligible for a repair or replacement free of charge
- Products that do not meet our quality standards are eligible for a repair or replacement free of charge
- Return
- If you’re unhappy with the product but it’s not eligible for warranty, we’ll do our best to address the issue, exchange it for another product, or refund your money.
- Products are returnable for a full refund provided:
- It’s been 30 days or less since you received the product.
- They’re in the same condition as when you opened the box.
- They’re un-padded and un-painted (if it’s a stock.) You can still return the stock and receive a refund for it, however you will not receive a refund for the recoil pad installation or paint work.
- Shipping Instructions
- Contact us to discuss your return.
- If approved we’ll provide you with a pre-paid shipping label.
- Carefully repack your stock in its original packaging, affix shipping label to the outer box and ship to the following address:
Green Heron Mfg.
ATTN: Returns
PO Box 7
Lampeter, PA 17537